SJP Domestic Appliance Repairs

Nac do not follow complaints processes…

“Nac do not follow complaints processes I left a review on 28th Jan stating how dissatisfied I was with their service and that I had raised a complaint. I raised the complaint over the phone and it was not logged I then phoned the day after to see when I would receive a phone call I was advised no complaint had been logged and directed to an online complaint form which I completed on 28/01 I have received zero acknowledgment via phone, email or otherwise given they cannot even follow a complaints process I would strongly advise not dealing with this company and until I receive an acknowledgment of complaint and that it has been handled and I’m happy with the resolution I will continue to leave negative comments weekly”

“Problem sorted immediately. Excellent service”

“Replacement washing machine door seal ordered within 24hrs of initial call and fitted on a date that suited the engineer and myself with no fuss and no problem. Thank you for an excellent service”

Was able to contact and speak to…

“Was able to contact and speak to someone on the phone. Kept in touch with time of arrival. Man who came to do job was on time pleasant helpful.”