Medway Appliance Repairs

Job done, but unnessary confusion

“I said my microwave needed attention.your reply said a dryer rather than a microwave so I messaged saying that was wrong.you thanked me for doing so. You said the engineer would phone me first. He didn't. Instead he turned up saying he had come about my spin dryer. Had he phoned I could have told him that was wrong. So far, so very slipshod and slovenly and not even worth a two star rating. Your engineer seemed uncertain about what needed doing but he sorted it out within a couple of minutes and I paid the agreed fixed fee of £85. Next time I shall try to find a local handyman.”

Very pleased

“Very pleased, needed the rubber changed on my washer dryer, never had to call out anyone before, and was expecting it to cost a fortune, but the price was reasonable as I could not have done it myself, was fixed the following day as well, so no long wait, very pleased”

Repair carried out as promised

“Repair carried out as promised. Excellent service”

Lovely guy

“Lovely guy. Great service. Very good price too”

Bad news but the expert gave good advice.…

“It was great to get the expert's visit-a bit ahead of time as well! He was very knowledgeable and quickly checked our oven's model number and spec. details. It didn't take him long to discover that parts were no longer available. What a blow! However, he was really helpful in going online and suggesting the best replacement oven for us and discussing which company would give the best service. It was hard having to pay £85 to find out that we needed a new oven but the advice was really helpful and the friendly manner made it seem a good experience. So thanks, NAC for your service. Peter Wright, Canterbury, Kent.”